You can proceed with the return of the defective product at no cost for you or to replace it with a similar article in within 15 days from receipt of the order. Costs caused by a defective product shall be free of charge for the buyer. Changes and returns for another article, customer will take care of the return and send it in the original package for certificate to the address of our offices. We will not accept c.o.d. return, if it is not because of defective product. No refund will not be if the product has been used beyond the mere opening of the same or if it has suffered any damage, so you must be careful with the products while are in your possession. The watches warranty does not cover box, glass, bracelet, belt, buckle or closure, which by accident, handling, neglect or abuse him has caused damage, as well as by normal wear and tear or ageing. Any repair or maintenance performed by unauthorized personnel work will immediately void the warranty. In addition, the warranty does not cover batteries that use the mechanism. The refund shall be made as soon as possible and, in any case, within the term of 15 days from the date on which we receive and examine the article and check that it is in perfect condition if you have any questions, you can get in touch with us through our email whiteandlemonhotmail.com


In cases in which you consider that at the time of delivery the product does not conform to the contract, please contact us immediately by email whiteandlemonhotmail.com with the details of the product as well as the damage suffered, where we will show you how to proceed. We will proceed to carefully examine the returned product and you will communicate by e-mail, within a reasonable time, if possible the replacement of it by an article of the same nature and characteristics. If not possible the replacement will proceed to the refund. The replacement item or failing the refund shall be made as soon as possible and, in any case, within 15 days of the date that you send an email confirming that replacement of non-conforming article or failing that the refund of the price required. The amounts paid for those products that are returned because of any tare or defect, where it really exists, you will be entirely reimbursed. The return will be always in the same way that made your purchase. Unless expressly otherwise provided in these terms, our liability in connection with any product purchased on our website will be strictly limited to the purchase price of that product. Due to the open nature of this website and the possibility that errors occur in the storage and transmission of digital information, we do not warrant the accuracy and security of the information transmitted or obtained through this web site unless expressly otherwise provided therein.